Ebooks FAQ « Dollar Store Ebooks

FAQ

Frequently Asked Questions

1. I bought an ebook, but I can’t open the file. What do I do?

Most Ebook packages on DollarStoreEbooks.com are .zip files (compressed files). You need to have a program installed on your computer that can unzip these files. Do a Google search for “free unzip programs,” or you can use Pikware. You also need Adobe Reader to view any files in PDF format.  If any of these are not the problem, please contact info @ dollarstoreebooks.com

2. Are my payments secure?

All payments are securely processed via Paypal. Your information is never stored on our servers.

3. I want to buy several ebook packages. Is there a way to buy several at the same time without purchasing one by one?

As of now, DollarStoreEbooks.com does not have a shopping cart system in place. This is why the membership area was incorporated. For one small payment of $37, you are granted a lifetime access to the entire ebook library at DollarStoreEbooks.com.

4. I want to resell these products. Can I do that?

Many products on DollarStoreEbooks.com come with resell rights, however, use this information at your own risk. Please see the Resell Rights page for brief explanations and rules of resell rights.

5. I’m a member, and I lost my password. How can I login?

Please click here to retrieve your password.

6. I want a refund. Can I get my money back?

Please read the Refund Policy.

Do you have any other questions? Please contact the publisher at info @ dollarstoreebooks.com.

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